Vision Helpdesk offers users a chance to use a
single database to manage support for multiple companies. There's also a single
interface something you can access all the information in one location. Each
company will have its own branded client portal. There is limited staff access
based on domain and departments access that the administrator assigns to them.
End-users and customers are never aware that their request had been handled by
one central helpdesk instead of their own individual companies. Also, each
company can have its own administrative settings based on the different
knowledge base, allowing their customers to find answers on their own.