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Before I Sign Up List of Categories
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How do I get started?
Signing up is Simple!... Use our online sign up form to get started. If you don't have a domain name yet, we can register one for you during the sign up process. We also advise reading our "Simple Start" tutorial.
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How much does your web hosting cost?
We offer 1 simple plan with unlimited disk space for as low as 7.50/mo.
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How much do you charge to register a domain name?
We register domain names for only $14.95/year. Domains are free if you sign up for 1 year worth of service.
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Do you support NT Servers?
No, we run all Unix/Linux machines. Therefore we do not support Microsoft Access or Active Server Pages (ASP).
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Can I host an adult web site with Simple Host?
NO. We only accept content that is "family oriented". For more information, view our acceptable use policy or contact support.
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What type of servers do you run?
We operate all Unix/Linux machines with at least P4 CPU technology.
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How much disk space do I get for my web pages and graphics?
We offer UNLIMITED disk space for all your web pages and graphics. There are only a few restricitions, for example you may not backup your desktop harddrive on our servers. Our disk space is limited to your web site material only. For more information, visit our policies section.
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Do you support FrontPage Extensions?
Yes, we support FrontPage Extensions. Contact support
for more information on installation.
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Can I upload/modify my web site frequently?
Each account comes with one FTP account. You have full access to your space via FTP 24 hours a day, 7 days a week so you can update your site at your leisure.
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Do you offer a CGI-BIN, and if so... what is a CGI-BIN?
YES, every account comes with a local CGI-BIN. A CGI-BIN is used to store CGI scripts. These scripts are used to generate online order forms, guestbooks, shopping carts, counters, etc. Every account has a Guestbook, Message Board, Form Mail and Counter pre-installed.
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How many Email Addresses, Email Aliases, Email Lists, Autoresponders do I get?
Unlimited. There are no restrictions. We keep it Simple!
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What are your DNS Servers?
Visit our DNS tutorial.
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Can I depend on fast downloading speeds when others access my site?
Yes, we are connected by an OC-12 and mulitple OC-3 connections on diverse backbones. We provide 24x7x365 Server Monitoring and a 99.9% uptime.
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What sort of payment options are available?
We accept payment via Visa, Mastercard, Discover, American Express.
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What is Web Hosting?
Web Hosting allows you to have a presence on the Internet without having to have your own server. Web hosting services keep your site up and running live 24 hours per day.
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After initial setup, when will I be able to reach my domain?
After you receive your confirmation from your domain registrar, it may take 24-72 hours before your site is viewable. You may also want to read our "Simple Start" tutorial and our dns tutorial for more information.
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Do you provide web design services?
We do not offer design services for hire. However, we have a reliable contact list of excellent design artists who we can refer you to. Contact us for more information.
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Do you support sub-domains and/or wildcards?
Yes, we support both.
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Can I send unsolicited email (SPAM) with Simple Host?
NO. We do not allow any type of Unsolicited email to be sent from our servers or referencing your domain hosted at SimpleHost. For more information read our acceptable use policy.
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How do I transfer from another web hosting provider to you?
The process is simple, and if you follow our tutorial "Transfer from another Web Host" there will most likely be no downtime.
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Will I be able to run my own CGI scripts?
Yes, you can install your own CGI scripts.
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Will I be able to send and receive email through Simple Host?
Yes! You will be able to send and receive email through Simple Host. We provide both POP3 and SMTP capabilities.
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Will you place any ads on my site?
No, Simple Host does not place any advertisement on your web site. No banners, no annoying pop-ups, etc.
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Do you offer a money back guarantee?
Yes, we want to prove our services to you. If for any reason you are not satisfied within your first 30 days. Cancel for a complete refund. View our 30 day money back policy for more information.
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I am a complete novice. Can I use your services?
Yes, we have tried very hard to make our services SIMPLE! From our "Simple Start" tutorial, detailed setup instructions and extensive FAQ/Tutorial sections to our outstanding support, we make it simple for the beginner.
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How quickly will my account be setup?
All accounts are setup within 24 hours of receiving the initial order. For security reasons, each order is screened by our fraud prevention software, and verified by a human.
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Will 3000GB of monthly bandwidth be enough for my web site? If not, how much is additional bandwidth?
More than 98% of our accounts do not use over the 3000GB monthly transfer limit.
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